Help & Support
Find answers to your questions and get the help you need
Our support team is here to help you with any questions or issues
Email Support
Get detailed help via email. We typically respond within 24 hours.
Phone Support
Speak directly with our support team. Available Mon-Fri, 9AM-6PM.
WhatsApp Support
Quick support via WhatsApp. Perfect for urgent questions.
Support Hours
Email Support: 24/7 (responses within 24 hours)
Phone Support: Monday - Friday, 9:00 AM - 6:00 PM (EAT)
WhatsApp Support: Monday - Saturday, 8:00 AM - 8:00 PM (EAT)
Emergency Issues: Available 24/7 via email
Frequently Asked Questions
How do I cancel a reservation?
You can cancel your reservation up to 2 hours before your booking time through your account dashboard or by contacting the restaurant directly.
What happens if I'm late for my reservation?
Most restaurants hold tables for 15 minutes past the reservation time. After that, your table may be released to other guests.
Are there any fees for making reservations?
Basic reservations are free. Some restaurants may require a deposit for large groups or special occasions, which is clearly indicated during booking.